Privacy Policy
**Effective Date: April 7, 2025**
Introduction
Welcome to Carlisle Pain Relief ("we," "our," or "us"). We understand that your privacy is important to you, and we are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or provide information to us as a patient or potential patient.
By using our website or providing your personal information to us, you consent to the practices described in this Privacy Policy.
## Information We Collect
### Personal Information
We may collect the following types of personal information:
- Full name
- Contact information (email address, phone number)
- Home address
- Date of birth
- Health insurance information
- Medical history and health information
- Emergency contact information
### Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Referring website
- Pages you view
- Time spent on pages
- Links you click
- Cookies that may uniquely identify your browser
## How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing and completing appointments
- Sending appointment reminders
- Communicating with you about your care
- Processing payments
- Sending administrative information
- Responding to your comments, questions, and requests
- Complying with applicable laws, regulations, and professional obligations
- Analyzing trends and activities on our website
## Disclosure of Your Information
We may share your personal information in the following situations:
- With healthcare providers involved in your care
- With third-party service providers who perform services on our behalf (such as payment processing, appointment scheduling, and website hosting)
- To comply with applicable laws and regulations, including responding to lawful requests
- In connection with a business transaction, such as a merger, sale of assets, or acquisition
- With your consent or at your direction
## HIPAA Compliance
As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate safeguards to protect the security and privacy of your protected health information (PHI) in accordance with HIPAA requirements. For more information about your rights under HIPAA, please ask to see our Notice of Privacy Practices.
## Your Choices
### Account Information
You may update, correct, or delete your information at any time by contacting us using the information provided below.
### Cookies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our website.
### Promotional Communications
You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us.
## Data Security
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
## Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
## Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on this page with a new effective date.
## Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Carlisle Pain Relief
28 S. Pitt St.
Carlisle, PA 17013
Phone: 717-562-4964
Email: dr@carlislepainrelief.com
## California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit [California Privacy Notice].
## Your Rights Under State Law
Depending on where you live, you may have additional privacy rights under state law. Please contact us for more information about your specific rights.
This Privacy Policy was last updated on April 7, 2025.